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Service Request

Form

Ram Diesel Specialist Logo Brennan Healey truck cummins

RAM DIESEL SPECIALISTS, LLC (RDS) IS NOT RESPONSIBLE FOR VANDALISM, FIRE, THEFT OF VEHICLE OR CONTENT WITHIN OR ON VEHICLE. RDS IS NOT RESPONSIBLE FOR LOSS OF POSSESSIONS IN VEHICLE. IT IS UNDERSTOOD THAT RDS, FOR ESTIMATE PURPOSES, MAY DISSASSEMBLE THE VEHICLE WHICH CAN AGGRAVATE THE TRUCK OR MAKE INOPERABLE. CUSTOMER AGREES TO A 50% DEPOSIT UP FRONT WHEN ESTIMATE IS OVER $1000.  IF CUSTOMER DOES NOT AUTHOIZE REPAIRS NEEDED, RDS IS NOT RESPONSIBLE FOR DELAYS IN REGARD TO THE REPAIR PROCESS OF THE VEHICLE.  DELAYS MAY INCLUDE, BUT ARE NOT LIMITED TO, WAITING FOR PARTS, SUBLET SERVICES, LABOR ISSUES, ACTS OF NATURE, OR ANY OTHER ISSUE THAT MIGHT SLOW DOWN THE REPAIR PROCESS. CUSTOMER WILL IDEMNIFY AND HOLD HARMLESS RDS FOR ANY COMMERCIAL / PERSONAL LOSS IF SUCH DELAYS OCCUR.  PARTS ARE WARRANTED BY THE MANUFACTURER; REPAIR PARTS MAY BE NEW, RECONDITIONED, OEM, OR AFTER-MARKET.  SOME REPAIRS MAY BE SUBLET.  ALL CHARGES FOR REPAIRS ARE DUE WHEN COMPLETED AND READY FOR CUSTOMER TO PICK UP.  CUSTOMER WILL BE NOTIFIED WHEN VEHICLE IS READY BY PHONE CALL AND/OR TEXT AND ULTIMATELY USPS, IF CUSTOMER DOES NOT RESPOND TO CALL/TEXT. IF VEHICLE IS NOT PICKED UP WITHIN 10 DAYS AFTER 1ST NOTIFICATION, A $30 PER DAY STORAGE FEE WILL BE APPLIED FOR ADDITIONAL 2 WEEKS AFTER NOTIFICATION, RDS SHALL HAVE A MECHANICS LEIN ON THE VEHICLE TO SECURE PAYMENT AND SHALL ENFORCE LEIN BY RETENTION OF SAID VEHICLE AND FORECLOSE IF PAYMENT IS NOT MADE.  CUSTOMER WILL BE LIABLE FOR ATTORNEY FEES, COURT COSTS AND LATE PAYMENT CHARGE OF 1.5% PER MONTH.  CUSTOMER AUTHORIZES RDS TO OPERATE VEHICLE FOR PUPOSE OF ROAD TESTING ON ALL ROADS AND HIGHWAYS IN THE STATE OF GEORGIA OR OUTSIDE OF GEORGIA SHOULD A ROAD-CALL SERVICE NEEDS APPLY.

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